There should be an alternative, people cannot relay on just a few answers. I'm pretty sure there will be something else as a replacement, just not available for everyone, as I guess the email from Google Adsense got spammed a lot by unhappy people etc. That's not where it is for.
They should add a contact page in the management pannel at Google.Com/Adsense, without emailing but with a ticket, and if the answer time would be less than 3 days that would be great stuff. Eventually they could add some 'maybe this is what you're looking for' boxes to make sure not 99999 questions are asked over and over again.
Just my vision about Google Adsense and what could be done better
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I swear, by my life and my love of it, that I will never live for the sake of another man, nor ask another man to live for mine.
So that's quick money for them without doing a lot (well they do a lot with their 'human' algorithms )
Yeah, you know what your follow-up post should be Will? Something like "Nr 1 Evil Doer on the Web -- Google" Sub Heading -
"Taking Over as the Son of Darth Vader...er Microsoft"
They exhibit very 1990'sish Microsoft behavior towards other companies and people, and in some ways worse behavior than Microsoft ever did in their "crush the competition days of delivering a 70% complete product early to gain market share", yet we hold off on fighting back because of free email, Adsense being the reason of the re-birth of eCommerce, etc....
Think I'll go back to enjoying Memorial Day. Thanks for the post.