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Thread: Anyone used Plimus?

  1. #11
    Khan's Avatar
    Khan is offline Net Builder
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    Quote Originally Posted by Charles View Post
    I hate Plimus. They called me and woke me/Mum/my sister up at 3am, when I paid Haris. My mother answered, and couldn't make any sense of them.
    Lol maybe it's the time zone difference but they should double check this before calling. Calling someone at 3 AM surely doesn't make any sense and is quite bothersome.

  2. #12
    Desan is offline Moderator
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    Quote Originally Posted by Charles View Post
    I hate Plimus. They called me and woke me/Mum/my sister up at 3am, when I paid Haris. My mother answered, and couldn't make any sense of them.
    Personaly, I don't hate Plimus. But I would be pissed off, too, if they would call me 3 AM.

  3. #13
    Charles's Avatar
    Charles is offline Senior Net Builder
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    Quote Originally Posted by Khan View Post
    Lol maybe it's the time zone difference but they should double check this before calling. Calling someone at 3 AM surely doesn't make any sense and is quite bothersome.
    If they're clever enough to work out that my country code is +64, they should be able to work out my timezone as well.

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    Khan (28 March, 2009)

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    KorbenDallas is offline Unknown Net Builder
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    Angry Here is my experience with Plimus as a customer . . . shite!

    I have had the misfortune of ordering two products from an online vendor who uses Plimus. In my opinion, this company (Plimus) exhibits gross incompetence and inefficiency - bullshit is indeed appropriate and far too kind a characterization as well. As I type this, I am entering my SEVENTH HOUR of waiting for a "phone call verification" for a $32 online software purchase! What is really pissing me off, is that this is the second purchase I've made from the same online vendor in the last three days, and these two transactions are the only two payments I have made through Plimus. The first purchase was for $35, and it took them an hour to call me. I didn't think they'd pull the same ridiculous verification crap twice, with such a small amount of money, for a purchase from the same vendor they have already verified within the same week. Holding a customer hostage with a 12-hour callback window is absolute BULLSHIT, especially when this process is totally ineffective at preventing fraudulent transactions. And, exactly how is putting a customer through this inefficient, ineffective process for 2 out of 2 transactions "random"? I've already sent a complaint to the online software vendor, and if I can help it, I WILL NEVER purchase another item from an online vendor that uses Plimus as their payment processor. In my opinion Plimus, you suck!
    P.S. US resident/citizen, (same) US credit card, (same) US bank, (same) US billing address, (same) US phone number, (same) US computer/IP used for order placement!

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