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Thread: Check NameCheap Registrant Info

  1. #1

    Check NameCheap Registrant Info

    I logged into NameCheap to renew a domain that was due to expire in a few weeks. Surprise, surprise! When I checked the registrant info, I found the domain was no longer registered to me, but was registered to NameCheap.

    The registrant name, address, phone number and email were all assigned to NameCheap. The registration does not expire until the end of April.

    NameCheap said it was due to a technical glitch.

    I changed the registrant info without any problems, then transferred the domain to another registrar.

    Check any domains you have registered through NameCheap.
    "Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote." -- Benjamin Franklin


  2. #2
    The possibility of losing a domain because of such a glitch is really a nightmare. Gonna check my site right now ...

  3. #3
    Join Date
    Jan 2013
    Location
    Morgan Hill, California
    Posts
    41
    <speculation>
    This may have resulted from their WhoIsGuard domain privacy expiring for the domain. One of my domains had contact information for WhoIsGuard inserted into it.

  4. #4
    Bob says the truth about namecheap.
    The free whois guard always shows namecheap if anyone checks.
    But the domain is yours.

  5. #5
    Namecheap are changing how the whoisguard works from next month, I got this email from them explaining the changes:
    Important Notice Regarding Your WhoisGuard Subscription(s)

    Hello Paul,

    This is to inform you that we are going to discontinue offering WhoisGuard as a separate service. Going forward, any WhoisGuard subscription must be connected to the domain name for which it was purchased.

    As of May 15, all unassigned WhoisGuard subscriptions will be deleted without compensation. According to our records, you have 1 or more unassigned WhoisGuard subscriptions in your account. To avoid losing your unassigned subscriptions, please assign them to domain names within your account as soon as possible. You may also use an unassigned WhoisGuard subscription to renew an existing one.

    Prior to May 15, we strongly suggest you visit the My Account -- WhoisGuard Subscriptions section to assign each unused WhoisGuard subscription to a domain (Use Now option) or use it to extend another WhoisGuard subscription (Use to Extend option).



    Detailed instructions are available in these Knowledgebase articles:
    1. How do I enable WhoisGuard for my domain?
    2. Is it possible to renew my WhoisGuard subscription with an unused one in my account?

    Feel free to contact us any time if you need help.
    Best wishes,
    Namecheap Customer Support Team
    Luckily I don't have so many domains anymore, not been so bothered with websites (since I got a day job that pays better) so only a couple dozen left now, time to retire them all perhaps.
    If I can't be a good example, I'll just have to be a terrible warning...

  6. #6
    The domain did not have WhoisGuard applied to it, but it may have several years ago. I suspect the WhoisGuard info stuck with the domain, even after the WhoisGuard subscription expired.

    I contacted NameCheap. They could not explain how it happened. Another glitch was that when I tried to transfer the domain, I never received the emails with the transfer code at my Hotmail account, and they were not ending up in a spam bucket. I had to change to a GMail account so I could transfer the domain.

    Quote Originally Posted by UncleP View Post
    Luckily I don't have so many domains anymore, not been so bothered with websites (since I got a day job that pays better) so only a couple dozen left now, time to retire them all perhaps.
    Google has destroyed so much value on the web that the thrill of building a new web site is long gone. At one time I had over 70 domains. I'm down to less than 20 now and only plan to keep less than 10.
    "Democracy is two wolves and a lamb voting on what to have for lunch. Liberty is a well-armed lamb contesting the vote." -- Benjamin Franklin


  7. #7
    Same here.
    Back up to two blogs now.
    The second one just because. and will probably sell it off in a month or two.
    Then a site that once I get the logos, etc. done, will go live.

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