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Thread: Error with Domain Registration at NameCheap

  1. #1
    Join Date
    May 2009
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    Error with Domain Registration at NameCheap

    I received the following error after trying to registrar a domain with namecheap.

    [FAILED]
    Reason(if available):An unknown error occurred - 198367874
    The domain name was available and after getting the error message the domain showed that it was taken. But the whois is showing me as the registrant?

    I wondering what the issue is as the payment was refunded after getting the error message?

  2. #2
    Thanks for the heads up! Ya emailed support? Seems pretty odd.

  3. #3
    Join Date
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    New York
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    Quote Originally Posted by Charles View Post
    Thanks for the heads up! Ya emailed support? Seems pretty odd.
    I just received the following message:

    We would like to inform you that the domain has been registered by you. It was a bug in our system that it was not added to your namecheap account. Everything is fixed now.
    We apologize for such inconveniences.

  4. #4
    Free domain? Nice score. Or did they ask ya to repay 'em?

  5. #5
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    Quote Originally Posted by Charles View Post
    Free domain? Nice score. Or did they ask ya to repay 'em?
    The took the funds from my account balance that I have with them.

  6. u used api ? or in the site while regging ?

  7. #7
    Join Date
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    Quote Originally Posted by chandan123 View Post
    u used api ? or in the site while regging ?
    I registered the site from within my namecheap account.

    Namecheap from time to time has bugs. But the customer service responds quickly.

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