i hope you got your account back.
how many domains you have there, is site still running or you lost that too.
The customer support system at name is good.
I'm wondering how the account got hacked?
I suggest don't log into public computers. I've seem cases where I have logged off of ebay and other sites. Checked again and found that I was still locked on.
I could see this happening if the login doesn't have a brute force protection. They could just hammer it all day with passwords or as Bogart mentions, be careful logging onto sites from public computer terminals. Always destroy your cookies if possible directly from the browser.
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What is name.com? What do they do, exactly?
Marie 1988 is a friendly general chat community where all are invited to join. Come on down today!
Name.com is pretty much my primary registrar. They have an option of using secure IDs. I have a lot of domains when them, and never ran into any issues.
Has any of your other accounts every been compromised? If it's happened twice maybe you have a breach of your local system.
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This is urgent. As suggested earlier, call them NOW ... also install keylogger (FF addon) and use it for all your 'precious' accounts ....