Call them now
My name.com account was hacked i tried many things but hacker changed the email and i couldnt get it back. I forwarded the mail to Support its almost 4 days no response from them. Can any one suggest me please
I'd say call them and show evidence you own it, whatever you have.
I called them Just now and they blocked the account for further investigation and they said that they will forward a mail along with few questions. If every thing is fine i will get the account back in next 48hrs
Good luck man! (considering Name is the most shitty Registrar I've ever worked with...)
They have a very good customer support system.Call them and they will restore your account to you..