Probably not the right area but on subject. If a webmaster owns a site of that size dont they do daily backups? Are these backups stored on a different server? I never understood how they lost all those accounts and posts. I am speculating its due to a lack of involvement by the owner. From one of the posts stating what the type of server they are using and the price of it I cant see how a killer backup system wouldn't be in place. Is it that without Shawn being around the person running the show cant access those things?
Why if this was such a money maker would it be in state that it is now? I know I would be hands on all the time to make sure my bread winner running as smooth as possible. Then I guess after so many years of doing the same thing might get burned out on it. If that's the case why not turn over the reigns to someone who is motivated to run it.
Has Net Builders shown any major fluctuation in traffic in the past 12 hours?