- Daniel :)
I'm waiting to see what's happening but tonight i was suspended. :panic: I have low traffic proxies with around 1000 -2000 daily impressions for all not uniques. I still think is a mistake...
Are you giving out refunds as i have not got 99% Uptime. I will be leaving TMZ hosting unless this constant offline or slow loading problem is fixed within a couple of days...
As of the last 20 minutes I've been unable to connect to the ftp.
This really is going beyond a joke now, and the claims of 99% uptime are laughable.
I've contacted the TMZ support god knows how many times, at least to their credit they do respond fairly fast. But that’s not really the problem. I need to know that I can setup proxies and not have them go down while they are being actively advertised. I've had a few examples of proxies going on and offline shortly after adding them to Tech-Faq, Which obviously is pretty bad.
Currently I'm subscribed to a $37 a month deal with TMZ. I'm not using the bandwidth to warrant that size of subscription currently, but in the long run I'll eventually need all the bandwidth I can get. However I'm losing money here with sites being down, with me being unable to connect to the ftp at times when I need to work. Just to clarify sites are not usually down for long periods but having a proxy go down for anything up to 10 minutes as they are being added to toplists is enough to slash the earnings for that proxy.
I don't want to speak bad about the guys at TMZ they seem like a nice bunch and do their best to help people out, it just feels almost like an amateur setup at times. That’s causing me to want to go spend my money elsewhere unfortunately :(
Upon finishing this post I can now connect to the ftp in question. (Which illustrates the small head doing downtimes!)
yup..i also get this small downtime thing..like my sites are too slow at times and then i get a network timeout..
opened a support ticket and they are right now moving me, including others, to another server..
i hope this solves the issue. more than downtime my problem has been the slowness.
I work hard to bring 500 visitors to my network, and then the next day only 30% of them return. I am sticky customer and would really hate to change my host.
- Daniel :)