3 April, 2009, 21:34 PM
Thanks for solving it Daniel, I know you can't do a lot on it but I hope all will be solved right now
3 April, 2009, 23:46 PM
Tmz prices and customer service is awesome, after the server change it's been great. Now I have a new issue, I cannot login to my FTP account and have tried filezilla and cuteftp. Yes, I have submitted a support ticket, still not resoved. Hate to say this but im out and back to TechEnterance. They may charge more and be slower to answer tickets( only had 1 ticket) but didnt have any issues with downtime,FTP, etc...
4 April, 2009, 00:04 AM
As our admin told you we are able to login fine into FTP:
7 April, 2009, 14:11 PM
Jupiter server is down again.
7 April, 2009, 14:16 PM
PM me your IP address. Works fine for us. Also today we set up a new server and we will be transferring all of the clients to other servers (if you want to be transferred) so we can lower the load on these servers.
7 April, 2009, 17:30 PM
After few minutes worked fine.
7 April, 2009, 17:32 PM
Its probably because of our firewall. If there are too many connections from one IP it temporarily blocks it for a couple of minutes. We are also RE-doing the whole proxy side on tmzhosting including plans, servers, etc..
8 April, 2009, 18:22 PM
I know I said this already, but I'm still unable to log in to FTP. I thought it was my router so I opened the ports and ran the configuration wizard and passed(filezilla). Did everything the support tickets told me to do and created a new ftp account, but failed, yet I was able to log in to my techenterance account with no problem in ftp? I'm out of ideas, as to what to do next, I just want to work on proxies again.
8 April, 2009, 19:04 PM
Open a ticket saying you want to be transferred to tmzproxymain. I added notes on your domain, my admins will know what to do to solve your problem.
Originally Posted by jacblac67
9 April, 2009, 23:48 PM
It works, I change the nameservers after the transfer and my FTP started working.
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